Subscription & Billing Terms

Subscription & Billing Terms

Subscription & Billing Terms

Last Updated: August 27, 2026

Help The Hive is designed to make complicated systems easier to understand.

These disclaimers explain what Help The Hive can help with — and what it cannot do.

Government Benefits

Government Benefits

Help The Hive is not a government agency.

We are a private technology company and, unless expressly stated in connection with a specific partnership or program, are not affiliated with, endorsed by, or operated by any federal, state, or local government agency.

We provide tools and information that may help you understand government-assistance programs.

We do not:

  • Determine eligibility

  • Approve applications

  • Issue benefits

  • Control benefit amounts

  • Guarantee that you will qualify

  • Guarantee that benefits will continue

Only the government agency responsible for a program can make official decisions.

Government-program rules may change and may vary by state, county, or household situation.

Always verify important program information with the appropriate agency.

Application Autofill

Application Autofill

Help The Hive may help prefill supported benefit application forms using information you provide.

Autofill does not mean verified.

You are responsible for reviewing every field before submitting an application.

Help The Hive does not guarantee that:

  • A form is complete

  • A form is the latest version

  • Every answer is correct

  • An agency will accept the form

  • You will receive benefits

Unless expressly stated otherwise, Help The Hive does not submit government applications on your behalf.

You are responsible for completing the official submission process.

Knowingly submitting false information to a government agency may result in loss of benefits or other penalties.

Financial Information

Financial Information

Help The Hive's budgeting and financial tools are for educational and organizational purposes.

Help The Hive is not:

  • A bank

  • Financial advisor

  • Investment advisor

  • Tax advisor

  • Accountant

  • Credit counselor

Connected-account information may be delayed or incomplete.

Always rely on your financial institution for official balances, transactions, payment status, and account information.

Help The Hive does not guarantee any financial result or savings.

Penny AI

Penny AI

Penny is an AI assistant, not a person.

Penny may produce information that is inaccurate, incomplete, outdated, or misleading.

Penny is not:

  • A government employee

  • Benefits caseworker

  • Lawyer

  • Financial advisor

  • Tax professional

  • Doctor

  • Dietitian

Verify important information before making decisions.

Penny cannot officially determine what benefits you qualify for or make government decisions on your behalf.

Meal Planning and Nutrition

Meal Planning and Nutrition

Meal plans, recipes, grocery suggestions, pantry tools, and nutritional information provided through Help The Hive are general planning tools.

They are not medical advice or medical nutrition therapy.

Help The Hive does not guarantee that food recommendations are appropriate for:

  • Allergies

  • Medical conditions

  • Pregnancy

  • Diabetes

  • Kidney disease

  • Celiac disease

  • Other dietary or medical needs

Always check actual product labels, ingredients, allergens, expiration dates, and food condition yourself.

If you have medical dietary needs, follow guidance from an appropriate healthcare professional.

Contact

Contact

Questions:

support@helpthehive.com