Last Updated: August 27, 2026
Protecting personal information is an important part of how Help The Hive is built.
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or loss.
Help The Hive treats certain information as especially sensitive, including:
Benefit-application information
Household-income information
Benefit participation information
Connected financial-account information
Plaid-derived financial information
We do not use these sensitive categories for advertising.
Financial-account connections may be provided through Plaid.
Help The Hive does not directly receive your online-banking username or password.
Connected financial information is used to provide financial and budgeting features you choose to use.
We design our systems so access to personal information is limited to what is reasonably necessary to operate, maintain, support, and protect Help The Hive.
We also use security and monitoring practices intended to detect suspicious activity and protect our systems.
Help The Hive uses trusted technology providers for services such as:
Cloud infrastructure
Authentication
Financial connections
Artificial intelligence
Analytics
Communications
These providers may process information as necessary to provide their services to Help The Hive.
No website, application, network, or storage system can be guaranteed to be completely secure.
If a security incident affects personal information, Help The Hive will provide notice where required by applicable law.
If you believe you have discovered a security issue or believe your Help The Hive account has been compromised, contact:
support@helpthehive.com