Subscription & Billing Terms

Subscription & Billing Terms

Subscription & Billing Terms

Last Updated: August 27, 2026

These terms explain Help The Hive's free and paid subscription options.

Free Account

Free Account

Help The Hive offers a free experience that includes access to core features.

The free version may contain advertising and may include usage limits for certain features.

Help The Hive Premium

Help The Hive Premium

Help The Hive may offer a paid Premium subscription.

Premium may include features such as:

  • An ad-free experience

  • Expanded or unlimited Penny usage

  • Additional premium functionality

The price and features of the subscription will be displayed before you purchase.

Automatic Renewal

Automatic Renewal

Subscriptions purchased through the Apple App Store or Google Play may automatically renew unless canceled before the end of the current billing period.

Your app store will display the:

  • Subscription price

  • Billing period

  • Renewal terms

  • Payment information

before you confirm your purchase.

Cancellation

Cancellation

You may cancel your subscription through the store where you purchased it.

Apple

Apple

Settings → Your Name → Subscriptions

Select Help The Hive and follow the cancellation instructions.

Google Play

Google Play

Go to:

Google Play → Profile → Payments & Subscriptions → Subscriptions

Select Help The Hive and follow the cancellation instructions.

Cancellation generally prevents future renewals. You may continue to have access to Premium through the end of the period you already paid for.

Deleting Your Account

Deleting Your Account

Deleting the Help The Hive app or deleting your Help The Hive account does not necessarily cancel a subscription purchased through Apple or Google.

You must separately cancel the subscription through the applicable app store.

Refunds

Refunds

Subscriptions purchased through Apple or Google are generally subject to the refund policies of the store that processed the purchase.

Help The Hive does not control whether Apple or Google approves an app-store refund.

Price Changes

Price Changes

Subscription prices or included features may change in the future.

Where required, we will provide advance notice of material price or subscription changes.

Fair Use

Fair Use

Features described as “unlimited” are intended for normal individual use.

We may restrict automated, abusive, fraudulent, or unusually excessive activity that interferes with the Services or other users.

Contact

Contact

Billing questions:

support@helpthehive.com