Last Updated: August 27, 2026
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
Access personal information we hold about you
Correct inaccurate personal information
Request deletion of personal information
Obtain a copy of certain personal information
Opt out of certain targeted advertising, sale, or sharing of personal information
Limit certain uses of sensitive personal information
Appeal certain privacy-request decisions where applicable
Help The Hive does not discriminate against users for exercising privacy rights.
We treat certain information as especially sensitive, including:
Benefit-application information
Benefit participation information
Household-income information
Connected financial-account information
Plaid-derived financial information
We do not use this sensitive information for advertising.
To submit a privacy request, email:
privacy@helpthehive.com
Please contact us from the email associated with your Help The Hive account when possible.
We may need to verify your identity before processing certain requests.
Authorized agents may submit requests where permitted by applicable law, and we may request documentation showing that the agent has permission to act on your behalf.
We will respond within the timeframe required by applicable law.
Where required by law, users may have the right to opt out of certain targeted advertising or the sale or sharing of personal information.
You may also use privacy and advertising controls available through your browser, operating system, or device.
Our sensitive-data protections apply regardless of your advertising preferences.
Help The Hive Technologies, Inc.
Privacy requests: privacy@helpthehive.com
Support: support@helpthehive.com
Website: helpthehive.com